Shipping Policy for Gelson World (USA)
Effective Date: 01 September, 2023
At Gelson World, we are pleased to offer free shipping on all our products within the United States. Our goal is to provide you with a convenient and enjoyable shopping experience. Please review our shipping policy for more information about our shipping process and estimated delivery times.
1. Shipping Locations
We ship orders all over the world. We do shipping with elite Courier Partners like USPS, DHL, FedEx.
2. Free Shipping
We offer free standard shipping on all orders within the United States. There are no minimum order requirements to qualify for free shipping.
3. Shipping Methods
We primarily use reputable carriers for our shipments. Your order may be shipped via standard ground shipping, which typically takes 8-10 business days. Please note that delivery times may vary based on your location.
4. Order Processing Time
Orders are typically processed within 3-5 business days (generally) from the date of purchase. Once your order is processed, you will receive a shipping confirmation email with tracking information.
5. Tracking Your Order
To track your order, please use the tracking number provided in your shipping confirmation email. You can also log in to your account on our website to view your order's status and tracking information.
6. Address Accuracy
Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery. We are not responsible for orders that are shipped to incorrectly provided addresses.
7. Delays and Exceptions
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather, carrier delays, or holidays may affect the delivery schedule. We appreciate your understanding and patience in such situations.
8. Signature Confirmation
In some cases, we may require a signature upon delivery for security reasons. If you are unavailable at the time of delivery, the carrier will typically leave a notice with instructions for redelivery or pickup.
9. Contact Us
If you have any questions or concerns regarding your order's shipping status or delivery, please do not hesitate to contact our customer support team at: support@gelsonworld.com
